CARB, as the regulator of members of Chartered Accountants Ireland, takes any complaints made against members very seriously.
Under Disciplinary Bye-Law 5.4 members are required to have an effective and appropriate written procedure for the investigation and resolution of complaints and to handle complaints made in accordance with these procedures.
To assist GB/NI Insolvency Licence holders the JIC has issued guidance for Insolvency Licence holders – Dealing with Complaints.
Further information and guidance on our Disciplinary procedures and on making a complaint can be found in our complaints section of the website.